| Company Name | Resorts World at Sentosa Pte Ltd |
|---|---|
| Company UEN | 200502573D |
- Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations - Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards - Coordinate with internal departments to satisfy guests’ enquiries and requests on the arrangements of products and services for RWS members and guest - Handle and resolve guests' feedback in a professional manner
- Meet Casino Regulatory Authority’s statutory requirement of minimum 21 years of age - Diploma with proficiency in Microsoft Office applications - Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage. - Must be able to work rotating shifts, including weekends and public holidays
| Job Title | Executive, VIP Reservations (Call Centre) |
|---|---|
| Salary | SGD3,500.00 - 4,000.00 |
| Employment Type | Full Time |
| Working Experience | 1 Years |