Retail Supervisor

Job Detail

Supervise and guide the retail team to promote and provide excellent customer service at all times. Maximize sales and profitability by overseeing promotional sales transactions and ensuring smooth execution. Monitor and maintain accurate inventory levels, and oversee stock replenishment to minimize discrepancies. Ensure effective and efficient implementation of daily store Standard Operating Procedures (SOP). Lead by example in managing daily operations, delegating tasks, and supporting staff development. Address and resolve customer issues promptly and professionally, escalating matters when necessary. Conduct regular checks to ensure store cleanliness, product presentation, and compliance with safety standards. Collaborate with management on sales targets, store performance, and staff training needs. Perform any other ad hoc duties as assigned by the store management.