Patient Service Associate

Job Detail

• To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. • To register patients either for appointment or walk-in treatment. • Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments. • To collect payment accurately in any mode of payment (cash, NETS, credit card etc.) • To key in every treatment charges and sales of dental products in clinic management software. • To issue medical receipts and medical certificates. • To file patients’ treatment cards correctly. • To maintain the cleanliness and neatness of the clinic at all times.