Patient Service Associate

About Company

Company Name Royce Dental Group
Company UEN 201419133H

Job Detail

To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. To register patients for appointments or walk-in treatment. Upon completion of treatment, to discharge patients by dispensing medication, collecting accurate payments, and scheduling the next appointment. To collect payments accurately via all modes of payment (cash, NETS, credit card, etc.) To key in all treatment charges and sales of dental products into the clinic management software. To issue medical receipts and medical certificates. To file patients’ treatment cards correctly. To maintain the cleanliness and neatness of the clinic at all times. To support basic clinical tasks during peak hours or when assigned.

Job Requirements

All applicants are welcome to apply; prior experience in a dental or healthcare front desk/reception role will be an advantage. Computer literate with good basic computer skills. A team player with good communication and interpersonal skills. Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients from diverse backgrounds. On-the-job training will be provided to candidates with no prior experience.

Job Title Patient Service Associate
Salary SGD2,200.00 - 3,000.00
Employment Type Full Time
Working Experience 0 Years
Qualification Secondary