Specialist/Senior Specialist, (Case Operations), MWC

About Company

Company Name National Trades Union Congress (NTUC)
Company UEN S92TU0528H

Job Detail

Provide assistance to migrant workers referred by the Ministry of Manpower (MOM) in order to meet their needs for temporary housing and food while MOM resolves their cases. Meet the needs of distressed migrant workers by providing for temporary shelter, sustenance or any other urgent needs while their grievances are resolved through the statutory recovery processes. Provide advice and case representation services to aggrieved migrant workers. Champion the migrant worker cause through public advocacy. Build good relationships with stakeholders such as MOM, other government agency partners and other migrant NGOs. Assess claims made by migrant workers, provide the necessary advice and action, as well as escalate legitimate claims cases to the authorities for conciliation and enforcement. Monitor progress of cases till closure (i.e. point of repatriation, or transfer of employer) and ensure proper documentation. Assess requests involving migrant workers and make recommendations to the MWC’s management and trustees. Support MWC in other areas when the need arises. Other additional projects as assigned

Job Requirements

Degree in any discipline Good if have at least 2 to 3 years of relevant experience Able to carry out assigned tasks independently Passionate in pursuing advocacy work related to Migrant Workers and to always maintain a positive and professional outlook Able to communicate effectively both verbally and in writing in at least one of the migrant worker languages Able to work in a high-paced environment and support other core functions within the organization Proficient in Microsoft Office applications Willing and able to respond to urgent incidents at irregular hours A valid class 3 driving license would be preferred

Job Title Specialist/Senior Specialist, (Case Operations), MWC
Salary SGD2,300.00 - 4,000.00
Employment Type Full Time
Working Experience 1 Years