Customer Service Team Lead

About Company

Company Name Singapore Technologies Engineering Ltd
Company UEN 199706274H

Job Detail

 Administer NS registration, pre-enlistment and enlistment related activities and follow up on cases and issues after the activities.  Ensure timely execution of tasks and compliance to processes  Conduct verification checks on the NS processes and ensure timely submission of the report to the stakeholder.  Communicate with pre-enlistees/parents when required and with internal stakeholders for necessary actions  Correspond and participate in discussions with stakeholders, colleagues and system technical teams to plan for system enhancements.  Provide data and information for periodic management reporting and to provide support for audits.  Administer enlistment exercises at enlistment units and manage queries  Assist the manager in other administration tasks as and when required

Job Requirements

 Track record and passion of customer service experience and competency  Excellent communication and interpersonal skills  Strong analytical and problem solving skills  Strong interpersonal and communication skills  Proven leadership skills will be an advantage  Meticulous with keen attention to details, highly disciplined and service-oriented  Proficient in Microsoft Office applications (Excel & Word)  Bachelor degree in any discipline.

Job Title Customer Service Team Lead
Salary SGD4,500.00 - 5,500.00
Employment Type Full Time
Working Experience 3 Years