Company Name | Singapore Technologies Engineering Ltd |
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Company UEN | 199706274H |
Administer NS registration, pre-enlistment and enlistment related activities and follow up on cases and issues after the activities. Ensure timely execution of tasks and compliance to processes Conduct verification checks on the NS processes and ensure timely submission of the report to the stakeholder. Communicate with pre-enlistees/parents when required and with internal stakeholders for necessary actions Correspond and participate in discussions with stakeholders, colleagues and system technical teams to plan for system enhancements. Provide data and information for periodic management reporting and to provide support for audits. Administer enlistment exercises at enlistment units and manage queries Assist the manager in other administration tasks as and when required
Track record and passion of customer service experience and competency Excellent communication and interpersonal skills Strong analytical and problem solving skills Strong interpersonal and communication skills Proven leadership skills will be an advantage Meticulous with keen attention to details, highly disciplined and service-oriented Proficient in Microsoft Office applications (Excel & Word) Bachelor degree in any discipline.
Job Title | Customer Service Team Lead |
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Salary | SGD4,500.00 - 5,500.00 |
Employment Type | Full Time |
Working Experience | 3 Years |