Senior Executive / Executive, Facilities Management

Job Detail

Job Description: Billing Management Manage and oversee the billing proExcess, ensuring accuracy and timely invoicing. Collaborate with Finance to track receivables from customers. Resolve billing discrepancies and address customer inquiries promptly. Administrative Support Provide administrative support to Facilities Management Centre (FMC) Management, including managing communications and scheduling. Assist in office management tasks when required.  Customer Interaction Act as the primary point of contact for customer billing inquiries Ensure high levels of customer satisfaction through effective issue resolution.   Record Keeping Maintain accurate records of all billing transactions and update relevant stakeholders. Prepare and submit regular reports on billing activities. Compliance & Policy Implementation Ensure all billing activities comply with company policies and relevant regulations. Review and recommend changes to improve efficiency and compliance.  Team Leadership Supervise and mentor junior administrative staff, providing guidance and support as needed.