Guest Experience Executive

Job Detail

- Assist in preparing and handling Warm Welcome and Fond Farewell for VIPs - Perform front office check-in and out duties - Manage guest requests and enquiries professionally to ensure seamless staying experience - Engage with guests at the Hotel lobby in a friendly and approachable manner, creating a positive and welcoming atmosphere - Assist in organising and implementing guest events and programmes that engage guests - Provide timely and accurate information regarding hotel services and amenities - Adhere to all hotel policies and procedures, including safety and security guidelines - Assist with various operational tasks where necessary