Company Name | Innovatiq |
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Company UEN | 201405919C |
Responsibilities: Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc Deployment, configuration & troubleshooting on end user issues Evaluate existing end user computing resources Work with IT infrastructure team and external vendors to resolve user issue Perform routine maintenance and upgrades of end user computing resources Update Desktop Support operations & service desk documentation Ensure procedures, processes and service level are being followed for any service delivery and operations Manage and administer the service desk operations including coordination routing of service or change request Any other duties as assigned
Requirements: Singaporeans only Possess a Diploma in IT or equivalent Possess minimum 2 years of Desktop Support / IT support experience Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software Experience in supporting desktop migration such as Active Directory and Exchange Migration Familiar with Service Desk operations, incident, service request and change management process Good interpersonal & communications skills Resourceful, analytical and good problem-solving skill
Job Title | Desktop Engineer - L1 |
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Salary | SGD2,000.00 - 2,500.00 |
Employment Type | Full Time |
Working Experience | 1 Years |