Assistant/ Deputy Director (Career Services), e2i

Job Detail

You will lead the team in the planning, strategising and overseeing the operational implementation of initiatives to enhance the employment and employability of workers through the following: Develop relationships and work with both internal (Career Services Operations team) and external partners (Government agencies, private partners, etc) to ensure the smooth and efficient operations of the career centre through monitoring and tracking its progress. Manage the deployment of coaches required for career centre manning and outreach engagement. Guide and manage career coaches to help jobseekers achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job-ready by providing career planning and progression advice. Recommend and implement coaching methods and tools to facilitate the placement of jobseekers, and ensure career coaches adhere to service levels. Ensure that policy and system changes are disseminated to the teams and career coaches in a timely manner Oversee staff professional development and ensure performance through Key Performance Indicators (KPIs) monitoring. Manage the financial expenses of the career centres. Strategize and recommend outreach initiatives to promote e2i’s career services for individuals. Lead, build and maintain relationships with new and existing stakeholders (e.g. government agencies, community partners, unions and trade associations). Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, community projects etc). Ensure accurate regular reporting to stakeholders and prepare regular updates to management. Coordinate daily activities,  monitor the achievement of objectives and ensure compliance with regulations and internal policies. Any other projects and assignments from time to time.