Housekeeping Assistant

Job Detail

Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up. Update and maintain the daily attendance records, all Housekeeping files and records. Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing. Operate the Property Management System (PMS). Keep track of all special requests, VIP arrivals and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers. Control and operate the Communication system for all Housekeeping staff. Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor. Keep and maintain cleanliness and tidiness of the Housekeeping Office. Raise purchase requests for Housekeeping operations. Clear all outdated reports in the office on a monthly basis based on the hotel standards for record-keeping. Ensure adequate stock of all used forms in housekeeping.