Hostess

Job Detail

Be responsible for taking reservations, answering the phone, responding to any guest requests. • Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest. • Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant. • Personalize each guest’s experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants. • Thank Guests for patronizing the Restaurant as they leave. • Maintain the Guests profile and history, take note of all special occasions and dates for example birthdays, wedding anniversaries, etc. • Relay all Guest comments to the Manager and Assistant Manager. • Carry out any other duties as assigned by the supervisor.