Front Desk Agent

About Company

Company Name Mondrian Singapore Duxton
Company UEN 200512282Z

Job Detail

Perform all check-in and check-out tasks Manage online and phone reservations Inform guests about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest’s complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like event guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

Job Requirements

One year plus of front desk agent, Receptionist or similar working experience preferred Excellent communication and organizational skills Well-groomed, professional appearance Available to work shifts, over weekends, and on public holidays Hearing and visual ability to observe and detect signs of emergency situations Knowledge and/or ability to operate a computer and reservation system

Job Title Front Desk Agent
Salary SGD2,300.00 - 3,000.00
Employment Type Full Time
Working Experience 1 Years
Qualification Primary