| Company Name | Grand Mercure Roxy Hotel |
|---|---|
| Company UEN | 52920499A |
Supervise and lead the Reception team to deliver memorable guest experiences. Handle guest check-in and check-out efficiently and professionally. Manage room assignments and coordinate room status with Housekeeping. Maintain knowledge of room availability, rates and room types. Handle guest feedback, complaints, and service recovery promptly. Assist with guest inquiries and requests courteously. Perform other duties assigned by Management.
At least 2 to 3 years of experience in a similar capacity Knowledge in Opera is preferred. Customer oriented with a pleasant disposition Excellent interpersonal, communication and multi-tasking skills. Able to work on rotating shifts, weekends and public holiday.
| Job Title | Front Office Executive |
|---|---|
| Salary | SGD2,600.00 - 2,800.00 |
| Employment Type | Full Time |
| Working Experience | 3 Years |
| Qualification | Secondary |