F&B Captain

Job Detail

Guest Service: Greet guests warmly and ensure they are seated promptly. Provide menus and introduce daily specials and promotions. Take accurate orders and relay them to the kitchen efficiently. Ensure guests are satisfied with their dining experience, addressing any concerns promptly. To have complete knowledge on the menu / service available / preparation methods and time in sections appointed Service Efficiency: Assist in setting up and clearing tables. Serve food and beverages in a professional manner. Ensure all service areas are clean and well-organised. Support Team Operations: Assist colleagues as needed to ensure efficient service flow. Communicate effectively with the kitchen and bar colleagues to ensure timely delivery of orders. Help with the preparation of service areas before and after meal periods. Promotions & Upselling: Suggest additional items to enhance the guest experience and increase sales. Stay informed about menu changes and seasonal offerings. Compliance & Safety: Adhere to all health, safety, and hygiene standards as required. Follow all company policies and procedures regarding the handling of food and beverages. Inventory & Supplies: Monitor and restock service areas with necessary supplies. Report any shortages or equipment issues to the supervisor.