| Company Name | Royal Plaza |
|---|---|
| Company UEN | 22989100D |
Work across reception, concierge, and executive lounge Welcome guests warmly and assist with arrival/departure efficiently and accurately Handle guest feedback with empowerment and accountability Exposure to F&B operations (e.g., knowledge of food, wine, clearing plates) Manage Executive Lounge breakfast, high tea, and evening cocktail (including alcohol service) Collaborate with other departments to deliver memorable guest experiences Gain versatility through learning opportunities in the rooms division
Provide excellent customer service by assisting guests with check-ins, check-outs, and inquiries. Maintain a friendly and professional demeanor. Must be able to work a 5-day week, including weekends and public holidays, on rotating shifts. Requires standing for long hours and strong communication skills to interact with guests effectively. Handle F&B aspects in the executive lounge.
| Job Title | Guests Services Officer |
|---|---|
| Salary | SGD2,400.00 - 2,750.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |