Service Centre Agent

About Company

Company Name JEN Singapore Orchardgateway by Shangri-La
Company UEN 53238692B

Job Detail

"Provide a warm, helpful and informative service over the phone Contribute to creating an excellent experience to all guests Handle all guest requests in a professional and timely manner Assist with handling customer complaints or requests, ensuring prompt resolution or escalation to the appropriate department. Willing to work shifts and on public holidays"

Job Requirements

"Have good customer service excellence, loves and enjoys interacting with guests and customers Attention to details Able to multitask and is organized Communicates and writes with fluency in English Able to familiarise themselves with hotel software Preferably has relevant experience in the hospitality industry Has strong interpersonal and communication skills"

Job Title Service Centre Agent
Salary SGD2,000.00 - 2,400.00
Employment Type Full Time
Working Experience 0 Years