Bellman

Job Detail

Guest Arrival and Departure: • Greet our guests warmly upon arrival, assist with luggage, and escort them to their rooms, providing information about the hotel and its amenities. • Assist with the check-out process, ensuring that guests' luggage is handled and transportation is arranged as needed. Luggage Handling: • Efficiently manage and transport guest luggage, ensuring that items are handled with care and delivered to the correct room or location. • Provide luggage storage services, including the secure handling of guests’ belongings. Operational Support: • Maintain a clean and organized bell desk and luggage storage area, ensuring that equipment and supplies are in good working condition. • Assist with the maintenance of hotel vehicles, including keeping them clean and ensuring they are ready for guest use. • Monitor guest activity in public areas, ensuring the safety and security of both guests and their belongings. • Report any unusual activity or safety concerns to the appropriate department.