Company Name | Certis Human Resource |
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Company UEN | 201019780M |
Respond to customer inquiries through various channels (phone, email, chat, etc.), providing timely, accurate, and professional assistance to resolve issues and answer questions. Address customer complaints or concerns in a proactive and effective manner, escalating issues when necessary. Collect and relay customer feedback to improve service quality.
At least 1 year of relevant experience is preferred. Proficient in MS Office suite (Word and Excel)
Job Title | Customer Service Officer |
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Salary | SGD2,390.00 - 2,500.00 |
Employment Type | Full Time |
Working Experience | 1 Years |