Customer Service Officer

About Company

Company Name Certis Human Resource
Company UEN 201019780M

Job Detail

Respond to customer inquiries through various channels (phone, email, chat, etc.), providing timely, accurate, and professional assistance to resolve issues and answer questions. Address customer complaints or concerns in a proactive and effective manner, escalating issues when necessary. Collect and relay customer feedback to improve service quality.

Job Requirements

At least 1 year of relevant experience is preferred. Proficient in MS Office suite (Word and Excel) 

Job Title Customer Service Officer
Salary SGD2,390.00 - 2,500.00
Employment Type Full Time
Working Experience 1 Years