Retail Supervisor

Job Detail

- Oversee and manage daily retail outlet operations. - Conduct morning briefings prior to opening of the retail outlet. - Drive seamless customer experience. - Assist the Manager on administrative functions for the retail outlet. - Review inventory level to recommend action to drive sales and repeat ordering of basic stock. - Oversee order fulfilment processes for customers in retail outlet. - Manage merchandising activities to optimise sales performance. - Estimate needs of businesses and authorize the purchase of foods of the types, qualities and quantities required. - Conduct regular stock take to ensure inventory accuracy and reconciliation of inventory discrepancies. - Handle manpower and operational planning for the productive management of the retail outlet, including disciplinary, ad-hoc and regular performance reviews, hiring and firing decisions. - Keep abreast of all corporate policies, statutory acts and ensure compliance. - Attend to workplace incidents, manage workplace accidents and report to headquarters. - Responsible for the payroll (where required to), attendance and leave related matters for employees. - Cascade and operationalise headquarters’ directives to the retail outlet. - Participate in various work group meetings/activities.