Reservations Officer

Job Detail

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): Handles reservations-related enquiries, tasks and reports Accurately and efficiently process room reservations made from various channels Maximize room revenue through upselling Create colourful guest experience by ensuring their requests are communicated timely to relevant departments for necessary actions Provide support when necessary to the Sales & Marketing team Working Hours: Day shift; this role requires you to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)