Sommelier

About Company

Job Requirements

Principal Accountabilities Administer purchasing and receiving procedures. Analyse alcoholic beverage business. Analyse service quality and customer satisfaction. Conduct staff performance assessment process. Develop and motivate team members through capability development. Identify and establish internal and external stakeholder relationships. Implement loss/risk prevention.Lead team to implement change. Manage and implement business continuity plans. Manage compliance with food and beverage hygiene policies and procedures. Manage cost and quality controls. Manage crisis situations. Manage guest service. Manage training. Manage and serve wine business. Understand new and old world wine producing countries. Understand sparkling, sweet and fortified wines. Understand viticulture, vinification and wine packaging Communication & Working Relationships Interacts with customers and shows willingness to serve them with a pleasant attitude Communicate professionally with the supervisor in charge Knowledge, Skills, and Experience Minimum 2-3 years of experience in similar positions in a high-volume, high end restaurant with Nightlife experience Good in English Good communications and interpersonal skills Customer oriented with a positive attitude and smiling face Cooperative and self-giving team player Ability and willingness to perform under stress Positive and high energy level Physical Requirements of the job Physical handling of products such as glasses, decanter and wine bottles Covering different shifts and working during public holidays Stressful conditions Standing for long hours