Team Leader/ Cluster Leader

Job Detail

Lead and manage a team of support staff, providing guidance, support, and coaching to ensure individual and team success Develop and implement clinical and business strategies to achieve team goals and objectives Monitor and evaluate team performance, identifying areas for improvement and implementing corrective actions Foster a culture of collaboration, innovation, and continuous learning among team members Develop and maintain relationships with key stakeholders, including patients, staff, and external partners Ensure compliance with clinical governance, regulatory requirements, and company policies Identify opportunities for growth and development, and implement initiatives to enhance patient care and business performance Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment Provide Administrative support and scheduling appointments for patients Assist Doctors with minor procedure when required (e.g.: Swabbing, ECG,etc) Maintain clinic's cleanliness and hygiene at all times Assist in maintaining and restocking inventory/supplies Any other ad-hoc duties as assigned