Operations Executive

Job Detail

As an Operations Executive, you will be responsible for assisting with the management of the Home’s daily operations. You are required to ensure the welfare, safety and care of our clients. You will manage and optimise all operations relating to but not exclusive to: Client Management: Ensure clients’ personal hygiene and cleanliness are maintained Ensure the safe custody of clients. Work closely with Nursing team, Dietitian and Speech Therapist to ensure clients’ dietary needs are met. Assist in liaising and managing feedback from clients/ clients’ Next-of-Kin (NOK). Assist to resolve conflicts among residents. Building and Equipment and Maintenance Schedules Assist in carrying out preventive and corrective maintenance on the Home building and facilities. Liaise with Estate Manager immediately for urgent repairs, for example: pipe bursts, roof leakages, electrical faults etc. Accompany Estate Management staff and contractors and show them around area of work. Supervise contractor performing repair work in the Home to ensure work is satisfactorily carried out. Arrange for servicing and repair of the fire-fighting equipment, fire alarm. system, intercom system, emergency lighting system and all other equipment in the Home. Liaise with Estate Manager on pests control management Evaluate reported facility/ equipment faults and inform the appropriate persons. Identify and recommend suitable rectification works and costs to ensure optimal functioning. Review and recommend maintenance schedules of all appropriate tools and equipment. Ensure work schedules and documentations are completed timely and accurately. Support Workplace Safety and Health (WSH) activities to ensure organisational and regulatory requirements are followed when maintenance works are carried out. Vendor Management Inventory Management: Ensure inventory accuracy of equipment, furniture, consumables and all other stocks in stores. Liaise with central store and internal store in management of fast-moving inventory. Be accountable for delivery schedules and movement of inventory. Improve logistics flow by monitoring wastage and costs reduction. Key contact point for suppliers and external partners Vendor Management. Maintain inventory cards for equipment and furniture and update them as necessary. Update all inventory of the Home Manpower Management. Facilitate the planning of work schedules and deployment of Healthcare Attendants. Facilitate effective work processes. Facilitate capability development of Healthcare Attendants. Others: Liaise with Public Utilities on power meter reading, all gas appliances repair and servicing, enquiries and complaints. Conduct briefing to the Nursing Aides and Healthcare Assistants.