Shift Leader

Job Detail

Job Responsibilities - Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts - Build positive employee experiences on every shift. Provide coaching and feedback. - Cultivate a positive work culture that fosters teamwork and collaboration. - Deliver exceptional customer service and lead by example to create a welcoming store environment. - Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. -Enforce company policies and standards. - Provide operational support and perform store tasks. Oversee store cleanliness and stock organization. - Maintain rigorous quality control in food and beverage preparation. - Conduct regular store inspections to ensure compliance with regulations. - Monitor sales performance and assist the store manager in achieving targets. - Clearly communicate store updates to facilitate smooth shift handovers. - Report any issues, incidents, or employee performance concerns to the store manager.