| Company Name | Singapore Component Solutions Pte Ltd |
|---|---|
| Company UEN | 199304743E |
Order management between customer and workshop Administer customer account, including ERP contract administration. Understand customer requirements and transform into fulfilment actions Ensure customer order status, weekly report are accurately generated and maintained. Maintain regular contact with customers assigned, perform weekly, monthly and yearly review. Develop alternative solutions and make decisions to ensure order delivery to meet customer requirement Coordinate clarification of technical and commercial queries Inform relevant customers proactively on order status, especially for delays or critical parts Consolidate technical quotation, fulfil business quote and send to customer via ERP system. Continuous improvement/optimization of order fulfillment process, analyze metrics to provide insight and recommendations to improve organizations profitability and margin Any other duties as assigned by Supervisor
Diploma in any relevant industry No work experience required Excellent written and oral communication and presentation skills Strong work ethics, team player, customer oriented with meticulous mindset Self-motivated person who can bring ideas and improve our existing processes Proficient in Microsoft applications Fluent in English
| Job Title | Customer Services Executive |
|---|---|
| Salary | SGD2,800.00 - 3,200.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |