Patient Service Officer

Job Detail

The successful candidate will be performing the following duties, but not limited to: Perform registration: key in patients’ data and register in the system. Generate bill estimation form. Advise patients on Medisave / Medishield / Private shield / Corporate guarantees and to obtain signatures on the relevant forms. Follow up with doctors or clinic staff on completing the information required. Assist doctor during consultation. Booking of appointment in the system. Alert and rectify duplicate patients’ records in the system. Assist in training and guiding new and junior staff. Collect deposit if required. Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy. Perform daily closing of collections and alert superiors on discrepancies if any.