Assistant Restaurant Manager

Job Detail

The Assistant Manager give support for leading and managing the service operations teams in all aspects and ensure service standards are followed and ensure the delivery of the brand experience to guests. Principal Accountabilities: 2.1 Manage and oversee the service staff and provide training. 2.2 Manage to ensure that restaurant set up at the corrective time before each service. 2.3 Manage to ensure the restaurant areas are clean and well maintained at all times. 2.4 Set, monitor and maintain standards of the brand ensuring correct procedures and systems are followed by everybody at all times. 2.5 Provide a courteous, professional, efficient and flexible service at all times. 2.6 Respond professionally to all guest requests, comments and concerns in a timely manner and report issues to the manager in charge. 2.7 Monitor, coach and assign tasks to staff and offer support as required. 2.8 Build and maintain a strong and collaborative working relationship with front of house team to ensure guest satisfaction. 2.9 Ensure team is stocked with necessary supplies to perform duties. 2.10 Daily inspect all equipment including chairs, tables, and other items required to maintain for guest service. 2.11 Keep daily inventory and manage stock levels, ordering as required to ensure guest needs are met. 2.12 Advise Engineering team of any upcoming events, maintenance requirements or damaged property. 2.13 Attend Operations Meetings whenever possible to stay informed. 2.14 Create and maintain a team which is highly adaptive and versatile. 2.15 Work closely and communicate with all the other departments when required. 2.16 Set, monitor and maintain standards of the brand ensuring correct procedures and systems are followed by everybody at all times. 2.17 Ensure prompt and courteous service to guests, and to ensure that all guest experiences are distinctively supreme. 2.18 Monitor and evaluate team member performance. 2.19 Coach and counsel team members and use appropriate disciplinary steps when needed. 2.20 Performs other duties pertinent to this job as assigned. Communication & Working Relationships: 3.1 Works closely with subordinates to ensure information transmission at all times. 3.2 Manages direct reports and operational issues on a daily basis.