Banquet Operations Executive

Job Detail

Based at METT Hotel, Singapore within the Banquet and Events Operations in Singapore, the Banquet Operations Executive is responsible in supporting event planning by handling inquiries, qualifying leads, preparing proposals, managing correspondence, checking availability, conducting site inspections, assisting with forecasts and coordinating banquet event orders. The Events Executive / Assistant Manager reports to the Director of Banquet / Banquet Operations Manager. Principal Accountabilities: 2.1 Assist with enquiry calls for prospect weddings/ corporate events. 2.2 Qualifies leads received for prospect weddings and corporate events and obtain the necessary information to formulate a proposal. 2.3 Handles telephone calls and accurately take messages, new enquiries, check availability for both function and guest rooms. 2.4 Ensures all incoming calls and email correspondences are forwarded to the respective Events team members upon receipt and assist with email proposal responses within 24 hours. 2.5 Check function and guestroom availability for site inspections. 2.6 Conduct site inspections in the absence of Event Managers. 2.7 Assists in preparation of events forecast to be communicated to relevant departments. 2.8 Assist in the preparation and distribution of Banquet Event Orders for upcoming events. Communication & Working Relationships: 3.1 Interacts with different departments.