Catering Sales Executive

Job Detail

The Catering Sales Executive is responsible, or promoting the property, managing bookings, implementing sales strategies, and ensuring compliance with regulations and guidelines. This role offers a unique opportunity to work with a diverse range of clients and stakeholders, including event planners, potential guests/customers, and internal teams. You will play a critical role in driving sales growth, improving customer satisfaction, and enhancing the overall reputation of our properties. Principal Accountabilities: 2.1 Sales, Marketing, Revenue Management. 2.2 Ownership of sales budget (group / individual) and other performance measured goals. 2.3 Engage in proactive and reactive sales processes to build new and capture repeat business. 2.4 Versatility in selling to corporate (MICE), wedding and social segments. 2.5 Upsell to add value and drive incremental sales. 2.6 Participate in sales strategy and execution of sales action plans. 2.7 Contribute to establishing a 12-month marketing promotion and activation calender. 2.8 Collaborate and recommend initiatives with marketing for alignment and support. 2.9 Knowledgeable of banquet and hotel room sales packages, menu, promotions, and prices. 2.10 Knowledgeable of banquet set ups, function and hotel room configurations and service style. 2.11 Keep abreast of competitor-set and market place products and services. 2.12 Recommend improvements to enhance our product and services. 2.13 Negotiate confidently and creatively maneuver package content, menu and price. 2.14 Efficiently capture all banquet, catering and / or hotel room requirements and coordinate delivery with all internal and external stakeholders. 2.15 Knowledgeable of front desk telephone, room key card and payment operations, room reservation process, check in / our process, daily rooming list, voucher administration and reports. 2.16 Conduct daily hotel room inspection. 2.17 Communication and coordination with maintenance and housekeeping on room upkeep. 2.18 Diligent follow through of sales inquiry pipeline and conversion. 2.19 Accurate and timely sales reporting and administration of banquet event order (BEO) and hotel rooming list. 2.20 Awareness of cost of sales, manpower, and operating expenses. Communication & Working Relationships: 3.1 Communicate professionally with subordinates while keeping a productive working environment. 3.2 Coordinates with different departments to guarantee effective communication. 3.3 Communicate the flow and news of marketing activations across the other departments, Sunset & the hotel.