Catering Sales Manager, Corporate & Group

Job Detail

The Catering Sales Manager Corporate & Group is responsible to develop and maintain the highest standard of quality in the catering / conference department and to ensure the profitability of the department. Maintaining a strong and efficient team while creating loyal and trustworthy staff who take pride in their work, thereby providing the highest level of service possible. Assist and follow up tasks as assigned by F&B management as deemed appropriate. Principal Accountabilities: 2.1 To actively solicit and book all types of catering business from various sources of leads. 2.2 To develop creative and attractive menu presentations for potential clients. 2.3 To respond to all telephone and walk in inquiries regarding catering space. 2.4 To maintain an active trace/follow-up system on all personal sales calls. 2.5 To coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues 2.6 To conduct tours of the property with meeting planners and potential clients. 2.7 To negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs. 2.8 To comfortably entertain appropriate clients. 2.9 To finalize all bookings maximizing all revenue potential by up-selling in all revenue producing areas. 2.10 To keep Assistant Director of Catering Sales promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. 2.11 To coordinate with other departments to ensure quality of guest satisfaction. 2.12 Ensure accurate contract/offer before sending it to the customer. Gains commitment of customer through signed contract/offer. Once signed contract/offer is received, completes accurate, detailed turnover documentation for Event Management. 2.13 Explore all avenues to sell hotel through alternative dates and/or rates. 2.14 To be a team player motivating peers and subordinates in support of department goals, in sales and operations. Maintain professional interdepartmental relations and participate in hotel team building activities. 2.15 Abide by SUNSET Hospitality Group ethical business practices and adhere to hotel’s grooming standards, ownership, accountability and responsibility. 2.16 Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing department. Communication & Working Relationships: 3.1 Communicate professionally with subordinates while keeping a productive working environment. 3.2 Coordinates with different departments to guarantee effective communication. 3.3 Communicate the flow and news of marketing activations across the other departments, Sunset & the hotel.