Housekeeping Attendant

Job Detail

The Housekeeping Attendant is responsible for the immaculate upkeep and cleanliness of guest rooms and guest corridor, presenting a clean and welcoming environment. He/she will always provide sufficient supplies in every guest room and attends to guest requests. He/she will self-inspect rooms for guest arrivals. Principal Accountabilities: 2.1 Ensures guestroom and guest floors corridors are immaculate, clean and comfortable. 2.2 Ensures all required guest rooms are ready prior to guest arrivals - cleaning and releasing of clean rooms. 2.3 Effectively communicates with Housekeeping Supervisor on issues and challenges during shift work. 2.4 Ensures all assigned rooms (check-out or make-up) are completed before the end of shift. 2.5 Ensures section corridor carpets are vacuumed daily after room cleaning. 2.6 Ensures trolley is clean and properly stocked up for the next shift. 2.7 Ensures scheduled deep cleaning task are completed. 2.8 Ensures guest privacy are respected. 2.9 Observes and anticipates guest’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalized service to our residents. 2.10 Ensures observed preferences of guest are communicated with the Manager for follow up and recording in guest profile. Communication & Working Relationships: 3.1 Interacts with different departments.