Housekeeping Coordinator

Job Detail

Housekeeping Co-Ordinator manages Housekeeping day-to-day operations support. Handle department’s rooms assignment/control. Ensure a proper control and record of the master key movement. Ensure seamless and professional communication between/with Room Attendant, Supervisors, PA, Linen Sorter/Runner, Department’s Managers and other departments colleagues/managers. Keeping an auditable tracking/filing system to ensure proper documentation for SOP, purchases & stocks, laundry services, attendance & leave control, and any other records for the department. Principal Accountabilities: 2.1 Responsible for the daily Rooms Assignment for Room Attendant Team. 2.2 Maintain par stock of guest supplies (wet and dry), guest amenities, cleaning supplies, linens, uniforms inventory, operating equipment and supplies, etc. 2.3 Organize pest control for regular checks and ad-hoc basis. 2.4 Develop and implement proper filing/tracking system of the department’s documentation for easy record retrieval. 2.5 Monitor, document the outsourced Public Area and Room Attendant contract attendance and tally every month after invoice received. 2.6 Liaise for any linens and guest laundry with laundry plant/provider. 2.7 Monitor all cleaning program and update, to align with Hotel’s plan/schedule. 2.8 Take minutes for internal meetings, track work progress and follow up on jobs closure. 2.9 Communicate defects reported to departments concerned for rectification. Follow up for closure. 2.10 Coordinating the preventive maintenance schedule of rooms and public areas with housekeeping colleagues and maintenance team. 2.11 Keeping the department’s environment clean, neat and safe at all times. 2.12 Conduct inventory of the master key daily and report any discrepancies to the Managers timely. 2.13 Ensure sufficient operating supplies for guestrooms and other areas. 2.14 Prepared any back up and end-of-day report of Housekeeping. 2.15 Be familiar with the Emergency Procedure, Evacuation Procedure and Standard Operating Procedures as established by the Hotel. 2.16 Perform any other duties tasked by the Supervisors or Manager. 2.17 Participate in company's sustainability effort for the environment and being an inclusive employer. Communication & Working Relationships: 3.1 Interacts with different departments.