Attractions Experience Crew

Job Detail

Pre-opening · Perform stress test to the equipment, systems and processes. To provide feedback on any issues and gaps arising from the tests. · Conduct familiarisation and onboarding trainings for the part-time team members. · Support the team in the coordination of the deliveries and move-in of the furniture, fittings and equipment. Attractions Operations · Ensure smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality. · Ensure delivery of excellent guest experience, including management of guest feedback on-ground and closing service lapses. · Ensure all attractions operate in accordance with safety regulations, quality standards and company policies · Execute ideas to improve business growth, attraction enhancements, safety standards, guest experience and operational efficiency · Assist in the training of part-time team members to maintain high levels of engagement, performance, safety and guest services, fostering a collaborative and performance-driven environment. · Perform ticketing and cash handling procedures. · Other relevant duties as assigned.