| Company Name | Woodlands Transport Service Pte Ltd |
|---|---|
| Company UEN | 198102721M |
Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules and other related information Work closely with operation and school officials to ensure timely and safe transportation of students Resolve customer complaints and issues promptly and effectively Maintain accurate records of customer interactions, transactions, and feedback Collaborate with the operation team of optimize route planning and scheduling Assist in following up in Accounts Receivables Any other assignments by the management
Minimum Diploma / Degree or equivalent 1 to 3 years of experience in a customer service role, preferably in the transportation industry Excellent communication and interpersonal skills Ability to work effectively in a fast-paced, dynamic environment Strong organizational and time management skills Proficient in Microsoft Office suite Able to prioritize and multitask Good written and communication skills
| Job Title | Customer Service Executive |
|---|---|
| Salary | SGD2,500.00 - 3,000.00 |
| Employment Type | Full Time |
| Working Experience | 2 Years |