Facility Manager (SGH)

Job Detail

Responsibility: - To lead and manage day to day operations, ensuring that the hospital facilities provide best practice in engineering maintenance to achieve a safer environment for all patients, staff and visitors. - To manage all specialist sub-contractor to ensure compliance in term of KPI , response time, frequency, quality and completeness of maintenance - To manage the team in areas, central operation and respective support departments to carry out daily back-end engineering maintenance work, ensuring excellency and consistency in operational support according to the design intents of various mechanical, electrical, medical and specialist systems. - Work closely with Manager, area and central operations and the team to meet end user requirement in the M&E system and its distribution. Support in manage customers and end user relationship with reference to the KPI and service level agreement. - Strategize, plan, and implement all business process and procedure that align with the operation requirements of the hospital. - Seek opportunity to improve and enhance the work structure, in terms of the working hours, the shift detailing and the support of the team to support the hospital operations. - To be responsible for the response to the voices of customer/end users, process, employee, finance and sub-con/specialist and monitor, accessing the performance with balanced score card. - To manage and monitor the operational costs and expenses against budget. - To work closely with client to identify areas of opportunities to improve the facilities and all engineering system and generate additional revenue by securing additional works - Work with the area operations to address fix IT program and support in term of system deliverables.