| Company Name | Tan Tock Seng Hospital Pte Ltd |
|---|---|
| Company UEN | 199003683N |
• Handle patient enquiries and appointment scheduling through multiple channels (phone, email, SMS) • Coordinate medical appointments across various specialties and clinics • Process referrals from primary care physicians and external specialists • Send appointment reminders and follow-up communications • Maintain accurate patient records in the hospital appointment system • Document all patient interactions in the CRM system • Provide clear guidance on appointment preparation and clinic locations • Support patients with special requirements or urgent medical needs
• Possess a Professional Certificate/NITEC/Higher NITEC or Diploma • Strong communication skills with a patient-focused mindset • Attention to detail and ability to maintain accurate records • Capability to handle multiple tasks in a fast-paced environment • Professional and empathetic approach to patient concerns • Basic computer literacy • Team player with a positive attitude • Working hours : Office hours on weekdays and half day on alternate Saturday.
| Job Title | Sr/ Customer Support Associate (Appointment Line) |
|---|---|
| Salary | SGD1,700.00 - 3,000.00 |
| Employment Type | Full Time |
| Working Experience | 1 Years |