Retail Supervisor

About Company

Company Name LOTTE Travel Retail Singapore Pte Ltd
Company UEN 201941177E

Job Detail

• Retail supervisors develop operations plans for their teams and make sure those plans are executed • Lead, manage and motivate the team members • Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System • Coach and train team members on GLOB+ system usage. • Conduct daily briefings to team members before the start of shift duty • To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills • Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering • Manage and improve the SOP and procedures related to inventory management at the assigned stores level • Able to multitask, while also keeping the customer happy and satisfied • Excellent customer service and communications skills to meet the organization business objectives and exceed customer’s expectations • Good leadership skills to effectively oversee and manage the team • Supervisors may work a variety of hours that may include nights, weekends, and holidays • Retail supervisors may also be required to attend meetings and conferences • Any other ad-hoc assignment or project assigned by your superior

Job Requirements

• At least 3 years travel retail or retail supervisory experience • Professional and pleasant personality • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment • Able to stand for extended periods of time • Able to commit to rotating shift hours, including public holidays and weekends

Job Title Retail Supervisor
Salary SGD3,255.00 - 3,755.00
Employment Type Full Time
Working Experience 1 Years